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Suspending Classes Without Stopping Learning: China’s Education Emergency Management Policy in the COVID-19 Outbreak (artigo)

Zhang, Wunong; Wang, Yuxin; Yang, Lili; Wang, Chuanyi (2020)
Quality standards, implementation autonomy,and citizen satisfaction with public services: cross-national evidence (artigo)

Song, Miyeon; An, Seung-Ho; Meier, Kenneth J. (Routledge, 2020)
Employer perspectives on undeclared work in theservice sector: impacts and policy responses (artigo)

Horodnic, Ioana Alexandra; Williams, Colin C.; Manolică, Adriana; Roman, Cristina Teodora; Boldureanu, Gabriela (Routledge, 2020)
Service innovation implementation: a systematic review and research agenda (artigo)

Singh, Shiwangi; Akbani, Ismail; Dhir, Sanjay (Routledge, 2020)
Mental health of UK hospitality workers: shame, self-criticism and self-reassurance (artigo)

Kotera, Yasuhiro; Adhikari, Prateek; Sheffield, David (Taylor & Francis, 2020-02-05)

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